Privacy Policy

Nahj AI · Last updated: 23 July 2026

This Privacy Policy describes how Nahj AI ("we", "us") processes information when you use our platform, APIs, and connected messaging channels such as WhatsApp.

Information we process

Depending on how you use the service, we may process account details (name, email), company workspace data, chat messages, documents you upload, and channel metadata needed to deliver replies (for example WhatsApp phone identifiers and message content).

How we use information

We use this information to provide AI assistants, route messages, improve reliability and security, enforce plan limits, and support your company administrators. We do not sell personal data.

WhatsApp and messaging

When WhatsApp or similar channels are connected, inbound customer messages are processed to generate replies through your configured agents and integrations. Message content is handled only for that purpose and related support or audit needs.

Retention and security

We retain data while your account is active and as needed for legal, security, and operational requirements. Access is restricted to authorized systems and personnel.

Your choices

Company admins can manage users, conversations, and integrations from the Nahj AI dashboard. You may request deletion of account data by contacting support.

Contact

Questions about this policy: [email protected]